Alan C. Jones : President and Owner
A member of the graduating class of 1979 at Bryant College with a B.S. in Business Administration, Alan set a course for a long career in computer and information technology. Working in the Boston and Providence SMB marketplace over the past 25 years has given Alan a diverse background and unique experience that enables success in today's business climate.
Thomas F. Towhill : Vice President and Owner
Tom Towhill is the co-founder of Computer Telephone, Inc. Tom is a well known and respected professional in the RI and Massachusetts business communities. In the last 25 Years, Tom has successfully planned and managed thousands of PBX and structured cabling installations. He brings his wealth of expertise and experience into each project in both small and enterprise business environments.
Linda Gordon : Operations Manager/Controller
Linda has a long history in customer service beginning with AT&T and Avaya. Working alongside Tom Towhill for many years, she is highly familiar with the Telecommunications industry and CTI's product line of telephony and computer products, Linda manages day to day operations, accounting, dispatch and customer service. She brings a wealth of experience to her position and wears many hats.
Dan Gagnon: Executive Sales and Technical Consultant
Dan Gagnon began in 1982 as a Business telephone technician installing business phone systems. After serving as a senior technician for several Telcom companies Dan decided in 1998 to start a company called Shoreline Communications. Shoreline was a successful South County Rhode Island based telcom company. Recently Dan decided to merge his company with CTI in 2011. Dan is happy about the merger and looks forward to many years of serving the business community. Dan brings his years as a Technician, Salesman and Business Owner to Computer Telephone in a unique position serving all these areas.
Kelly Fernandes : Sales Support/Dispatch
Kelly has worked part-time for CTI since 2007 and recently has become a full time member of the CTI family. Kelly has worked in the Mortgage and Legal Industry as an administrative assistant and customer service representative which made her a perfect match for CTI. Kelly’s daily responsibilities include sales support, Coordinating the scheduling of our technicians, interacting with our customers to assist with products, services or general questions, accounts payable & receivables, and marketing.
Haylie Towhill : Administration Assistant and Customer Service
Haylie joined CTI this year and works in administration. Her responsibilities include customer service, accounts payables and receivables, marketing and customer retention.
Ben Bishop : Technical Manager
Ben joined Computer Telephone in 2005. Bringing nine years of experience with him including four years with the United States Marine Corp, Ben has established himself as one of the top telcom professionals in New England. He holds technical certifications for Samsung, Panasonic, Vertical, Allworx and Microsoft. Ben also has a degree in Information Technology from the ITT Technical Institute. Ben's dedication to excellence and hard work has created much success at Computer Telephone.
Paul Fernandes : Infrastructure Cable Team Leader
Paul is the go-to man when it comes to getting the cable infrastructure work completed. He is a hard working, highly skilled professional that finishes the job with the utmost respect for workmanship. Whether it is cat5, cat6, fiber optic for voice video and data, Paul and his crew outshine the competition. He has received accolades from the State of RI Inspection teams for work at Rhode Island College to Salve University.
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Jay Gordon : Technician/Infrastructure Cable Team
Jay joined CTI in September 2009. Jay has a background in sales, business telephone system installations, service and structured cabling. Jay has spent the past 8 years in the Orlando Florida area working in sales and the telecommunications field. Jay attended CCRI and currently resides in Southern Rhode Island with his dog Rowdy
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