Services: IT Computer Networking

If your company is seeking IT service and support, CTI can provide you with the right plan to keep you up and running. With our managed services program, your network, servers and workstations can be managed and monitored remotely. This kind of proactive service actually decreases the need for break-fix service that can be expensive due to the nature of down-time, emergencies, etc. Our network technicians are alerted immediately when the monitoring service detects a problem. These problems are often fixed before they become more serious. Executive summary reports are generated at the end of the month to show progress, performance and trouble areas.

CTI has developed an inexpensive off-site backup and disaster recovery solution for its customers using technologies developed by EMC and its partners. This gives CTI customers the ability to safely store copies of their data off-site in compliance with the many government regulations that have been enacted.

Our service agreements are flexible. Flat rate, discounted block time and custom service level agreements are available. If you are interested in hosted services, CTI has a program for you.